Statement on Digital Accessibility
KTG Karlsruhe Tourismus GmbH is committed to making its website accessible in accordance with Section 10(1) of the State Law on Equal Opportunities for Persons with Disabilities (L-BGG).
This digital accessibility statement applies exclusively to the website www.conventionbureau-karlsruhe.de.
Status of compliance with the requirements
This website is partially consistent with Section 10(1) of the L-BGG due to the following inconsistencies and exceptions.
Content that is not accessible
The content listed below is not accessible for the following reasons:
Documents embedded in the website (.pdf, .doc, etc.)
Reason: the large number of documents provided, some of which are quite old, has so far made it impossible to convert them into an accessible format. Documents provided by third parties (e.g., other organizations, DMOs, associations, etc.) are also not accessible.
Videos embedded in the website
Reason: It has not yet been possible to provide the videos with audio descriptions.
Maps on the website
Reason: A map is a helpful and useful supplement to information. A map is essentially a visual representation and therefore cannot meet the requirements of the BITV.
Images from the shared mein.toubiz database do not always have alternative text
Reason: The website uses the mein.toubiz database (the central tourism database of the state of Baden-Württemberg) as a core component. Depending on their maintenance status, these records are more or less accessible. It has not yet been possible to provide alternative text for all records.
Preparation of this accessibility statement
This statement was prepared on December 8, 2025.
It is based on a self-assessment pursuant to Section 4(2)(1) of the L-BGG Implementing Regulation (DVO).
Feedback and Contact Information
Have you noticed any issues with accessible access to content on our website?
Please feel free to contact us.
KTG Karlsruhe Tourismus GmbH
Kaiserstraße 72 - 74
76133 Karlsruhe
Germany
Phone: +49 721 602997-580
F: +49 721 602997-900
Mail: info@karlsruhe-tourismus.de
Geschäftsführer: Pascal Rastetter
Registergericht: Amtsgericht Mannheim
Registernummer: HRB 719752
USt-IdNr.: DE295329156
Enforcement proceedings
To ensure that this website meets the requirements described in Section 10(1) of the L-BGG, you may contact KTG Karlsruhe Tourismus GmbH and KME Karlsruhe Marketing und Event GmbH and provide feedback. The relevant contact information can be found under “Feedback and Contact Information” in this statement.
If KTG Karlsruhe Tourismus GmbH or KME Karlsruhe Marketing und Event GmbH does not respond to your inquiry within the timeframe specified in § 8, sentence 1 of the L-BGG-DVO, you may contact the municipal disability officer, who serves as the ombudsman as described in § 14(2), sentence 2 of the L-BGG and § 15(3), sentence 2 of the L-BGG.
You can reach the Municipal Disability Commissioner as follows:
Kommunale Behindertenbeauftragte
Ulrike Wernert
Ernst-Frey-Straße 10
76135 Karlsruhe
Phone: +49 721 133 5900
Mail: behindertenbeauftragung@karlsruhe.de